Refund Policy

At SIRENAPPAREL, we want you to be satisfied with your purchase. If you are not fully satisfied, we offer the following refund policy:

Eligibility for Refunds:

  • Return Window: You can request a refund within 30 days of receiving your item.
  • Condition: The item must be unused and in its original packaging.
  • Non-Returnable Items: Certain items, such as personalized products or digital downloads, are non-refundable.

Process:

  • Contact our customer support at [support@ SIRENAPPAREL] to initiate a return.
  • Upon approval, you will receive instructions for shipping the item back.
  • Once we receive and inspect the item, we will process your refund within 5-7 business days.

Shipping Costs:

Shipping costs are non-refundable, and customers are responsible for return shipping unless the item is defective or incorrect.