Refund Policy
At SIRENAPPAREL, we want you to be satisfied with your purchase. If you are not fully satisfied, we offer the following refund policy:
Eligibility for Refunds:
- Return Window: You can request a refund within 30 days of receiving your item.
- Condition: The item must be unused and in its original packaging.
- Non-Returnable Items: Certain items, such as personalized products or digital downloads, are non-refundable.
Process:
- Contact our customer support at [support@ SIRENAPPAREL] to initiate a return.
- Upon approval, you will receive instructions for shipping the item back.
- Once we receive and inspect the item, we will process your refund within 5-7 business days.
Shipping Costs:
Shipping costs are non-refundable, and customers are responsible for return shipping unless the item is defective or incorrect.